Refund policy
At LE Studio & Academy, your satisfaction and safety are our priority. Due to the nature of our services and training courses, we have specific policies in place regarding refunds and cancellations:
1. Services (Permanent Makeup, Facials, Tattoo Removal, etc.)
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All service sales are final. Once a procedure has been completed, no refunds will be issued.
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Deposits are non-refundable, but may be transferred to a future appointment if the cancellation is made at least 48 hours in advance.
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No-shows or late cancellations (less than 48 hours) will result in the forfeiture of your deposit.
2. Training Courses & Workshops
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A non-refundable deposit is required to secure your spot.
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The remaining balance is due on the first day of class.
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Cancellations made at least 7 days before the course date may receive a credit towards a future course (valid for 3 months).
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No refunds will be issued for missed classes or no-shows.
3. Product Sales
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Due to hygiene and safety concerns, all product sales (e.g., brow brushes, kits) are final and non-refundable.
4. Rescheduling Policy
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You may reschedule your appointment once with at least 48 hours' notice.
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To reschedule a course, you must notify us at least 7 days in advance.
5. Exceptions
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Refunds may be considered in exceptional circumstances, at the discretion of LE Studio Management. Please contact us directly for any concerns.